At Bella Diamonds and Watches, we strive to make sure every customer is 100% satisfied with their purchase. We offer a 5-day refund on all purchases subject to the following conditions. Products that have been worn, altered or damaged will not be accepted for a full refund. Any pre-owned watch may be returned provided the watch is in the exact same condition as it was sold and includes all the boxes, papers, books, and accessories. Please contact to inform us of your intention to return the watch before you ship the merchandise. All return shipments must be postmarked before the 5th calendar day from receipt of your watch and are sent at your sole cost and expense. Please insure the contents for their full value as we are not responsible for lost packages. Upon receipt, all items will undergo inspection by our watch experts to ensure that the watch is in the condition in which it was sold and it includes all tags (especially any “non-removable” tags), items/accessories, etc before we will issue a refund. This return policy is for online sales only: all in-store sales and International sales are final.
Rolex Factory Stickered Watches
These items are being sold in unused/unworn condition and come with the original Rolex factory stickers. Removing these factory stickers will significantly impact the value and resale value of this watch. Therefore, these stickers must not be removed in-order-to be eligible for a full refund. Any watches returned with these factory stickers removed will be addressed on a case-by-case basis, but could decrease the refund by as much as 20% of the purchase price.